SYSTEM
REQUIREMENT FAQ |
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Do I need to
install any special software to enable me to use Enigo
Online Order System? |
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Enigo is
best viewed using widely used browsers such as Microsoft
Internet Explorer (IE) 4.01 or Netscape Navigator
4.5 and above in resolution 1024 x 768 pixels.
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How do I prevent
others from viewing my transactional information done
over Enigo Online Order System? |
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You will have to clear your
cache after each session. The action steps to be performed
are as follows: |
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Netscape Navigator 4.x |
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(a) Click "Edit" |
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(b) Select "Preferences" |
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(c) Click "Advance" |
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(d) Select "Cache" |
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(e) Click both "Clear Memory
Cache" and "Clear Disk Cache" |
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(f) Click "OK" |
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Internet Explorer 4.0 |
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(a) Click "View" |
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(b) Select "Options" |
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(c) Click "General" |
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(d) Select "Temporary Internet
Files" and click "Delete Files" |
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(e) Click "Yes" |
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(f) Close your browser |
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Internet Explorer 5.0 |
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(a) Click "Tools" |
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(b) Select "Internet Options" |
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(c) Click "General" |
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(d) Click "Delete Files"
under the "Temporary Internet Files" part |
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What hardware
and software do I need for Enigo Online Order System?
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We recommend the following: |
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(a) PC with at least a Pentium
133 MHz processor with memory of 32 MB RAM or higher.
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(b) SVGA or higher resolution
monitor, 256 colors. |
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(c) Modem of 28.8 kbps or higher.
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(d) Windows 9x operating system
or higher. |
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(e) Netscape Communicator Version
4.5 or above OR Internet Explorer version 4.01 or above. |
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What will happen
if I forget to log out or leave my computer idle for
a period of time? |
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There is a 30 minutes session
time out for security reasons. If you leave the computer
idle for more than 30 minutes, the system will automatically
expired the session. |
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Can I use a
notebook computer to access Enigo’s website? |
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Yes, as long as the notebook
meets the recommended system requirements. |
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What happens
when my computer crashes or I get disconnected from
the Internet by accident? How will I know if the transaction
I performed has been affected? |
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If you are in the midst of submitting/ transmitting your order transaction when the PC crashed
or you get disconnected from the Internet, you can:
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(a) Use another PC to access
Enigo’s website and check your Order History from
the website. |
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(b) Contact our Web Operator
at 603-7980 6713 during the working hours to check your
order. |
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Website!